We Transform Sales, Support and Community Management Into Revenue Streams

Make lasting impressions to develop lifelong customers and put more profit in your pocket

Integrity First

Natalie Webster
Founder of Priority Experts

Serving others and a desire to act with integrity were some of the core motivations of my enlistment in the U.S. Air Force on my 20th birthday. It was during those years that I learned how important developing relationships can be to accomplishing goals, even when you only have a short time to establish that relationship. After returning to the civilian world I was determined to bring those same characteristics with me that I had refined while in the military – integrity, commitment and selflessness. I continued to keep them at the core of my work as a successful real estate agent and investor, and then dove into the world of digital info products when I accepted a position as the Customer Support Manager for an industry leader in the space.

But ultimately, my passion is sharing with business owners, both online and brick & mortar, how the relationships between sales, customer support and community management are all connected and provide the easiest solution to building lasting impressions with your customers.

Natalie Webster
Founder of Priority Experts

Serving others and a desire to act with integrity were some of the core motivations of my enlistment in the U.S. Air Force on my 20th birthday. It was during those years that I learned how important developing relationships can be to accomplishing goals, even when you only have a short time to establish that relationship. After returning to the civilian world I was determined to bring those same characteristics with me that I had refined while in the military – integrity, commitment and selflessness. I continued to keep them at the core of my work as a successful real estate agent and investor, and then dove into the world of digital info products when I accepted a position as the Customer Support Manager for an industry leader in the space.

But ultimately, my passion is sharing with business owners, both online and brick & mortar, how the relationships between sales, customer support and community management are all connected and provide the easiest solution to building lasting impressions with your customers.

We help businesses earn lifetime customers

Lasting impressions are the key to customer happiness – and more profit!

Engaging with your customers in meaningful ways through customer support conversations and social media communities can be some of the best opportunities to find hot sales leads and earn customers for life.

Sales

Have you ever been pressured into purchasing something you didn’t feel completely confident about? How did that affect your opinion of the business selling their product to you? Consumer trends are changing the way businesses look at their sales process. While pressuring customers into purchases may increase your short-term revenue, those outdated tactics are driving more customers away and increasing your refund rates. Do what’s best for your customers and watch your bottom line grow with each reporting period.

R

Stop pressuring your leads

Consumers are showing an increased dissatisfaction with strong-arm sales tactics and these strategies are proving to cause more damage to the reputation of your business than the revenue from that short-term approach.

R

One sale isn’t enough

In today’s business environment, it’s not enough to sell a customer once on your product. With rising advertising costs and a growing distrust among consumers, repeat sales are more important than ever. Start turning one-off sales into lifelong customers.

R

Stop refunds before they happen

Refunds are a result of customers being unclear about what your product offers, how it benefits them or why it’s essential to their lives. By engaging in meaningful conversations these questions are often answered before a purchase occurs, and sales are less likely to refund if customers feel like they are being given personalized attention.

Customer
Support

When was the last time you heard about a business owner or manager getting excited about customer support? We’re shaking up that belief. Some of your hottest sales leads are probably sitting in your support tickets and you don’t even know it. For many online businesses, support can be the only personalized connection they have with their customers. Providing the right response to these individuals can mean the difference between a lifelong customer and a popular social media rant that calls your reputation into question.

R

Find your greatest advocates

A positive customer support experience can often leave a lasting impression with customers that they are likely to share with their friends and family. This should be your goal with every customer support ticket.

R

Customer feedback is free research

By engaging with upset customers about their experience, owners and managers get the best, most relevant customer research data possible. This can be used to improve products and processes and decrease churn rates.

R

Turn a profit on support

When potential customers have questions about your product they turn to your support team for answers. This is blurring the lines between sales and support the increased profits make you the winner. The added bonus is a decrease in refunds as customers learn more about your product prior to purchasing.

Community Management

When I was working as a full-time real estate agent my business hinged on a strong social media presence and there still periods where I procrastinated and didn’t make it a priority.

Everyone has been there at some point.

Our highly trained team specializes in sharing consistent, relevant content with your community that inspires real engagement. If you haven’t established a community yet or have been ignoring it for a while now…we help with that too.

R

Take back your time

Stop spending your nights and weekends managing your social media communities. As the owner of your business you should be focused on higher revenue generating activities like researching new business lines, or expanding existing ones.

R

Increase your sales

As engagement with your community increases, so do sales opportunities. Identifying these opportunities and capitalizing on them is one of the quickest ways to increase your profits.

R

Win customers for life

Social media has provided one of the greatest opportunities for maintaining value and relevancy with customers before and between sales. Use this to keep customers coming back to you every time.

Engaging with your customers in meaningful ways through customer support conversations and social media communities can be some of the best opportunities to find hot sales leads and earn customers for life.

Sales

Have you ever been pressured into purchasing something you didn’t feel completely confident about? How did that affect your opinion of the business selling their product to you? Consumer trends are changing the way businesses look at their sales process. While pressuring customers into purchases may increase your short-term revenue, those outdated tactics are driving more customers away and increasing your refund rates. Do what’s best for your customers and watch your bottom line grow with each reporting period.

R

Stop pressuring your leads

Consumers are showing an increased dissatisfaction with strong-arm sales tactics and these strategies are proving to cause more damage to the reputation of your business than the revenue from that short-term approach.

R

One sale isn’t enough

In today’s business environment, it’s not enough to sell a customer once on your product. With rising advertising costs and a growing distrust among consumers, repeat sales are more important than ever. Start turning one-off sales into lifelong customers.

R

Stop refunds before they happen

Refunds are a result of customers being unclear about what your product offers, how it benefits them or why it’s essential to their lives. By engaging in meaningful conversations these questions are often answered before a purchase occurs, and sales are less likely to refund if customers feel like they are being given personalized attention.

Customer
Support

When was the last time you heard about a business owner or manager getting excited about customer support? We’re shaking up that belief. Some of your hottest sales leads are probably sitting in your support tickets and you don’t even know it. For many online businesses, support can be the only personalized connection they have with their customers. Providing the right response to these individuals can mean the difference between a lifelong customer and a popular social media rant that calls your reputation into question.

R

Find your greatest advocates

A positive customer support experience can often leave a lasting impression with customers that they are likely to share with their friends and family. This should be your goal with every customer support ticket.

R

Customer feedback is free research

By engaging with upset customers about their experience, owners and managers get the best, most relevant customer research data possible. This can be used to improve products and processes and decrease churn rates.

R

Turn a profit on support

When potential customers have questions about your product they turn to your support team for answers. This is blurring the lines between sales and support the increased profits make you the winner. The added bonus is a decrease in refunds as customers learn more about your product prior to purchasing.

Community Management

When I was working as a full-time real estate agent my business hinged on a strong social media presence and there still periods where I procrastinated and didn’t make it a priority.

Everyone has been there at some point.

Our highly trained team specializes in sharing consistent, relevant content with your community that inspires real engagement. If you haven’t established a community yet or have been ignoring it for a while now…we help with that too.

R

Take back your time

Stop spending your nights and weekends managing your social media communities. As the owner of your business you should be focused on higher revenue generating activities like researching new business lines, or expanding existing ones.

R

Increase your sales

As engagement with your community increases, so do sales opportunities. Identifying these opportunities and capitalizing on them is one of the quickest ways to increase your profits.

R

Win customers for life

Social media has provided one of the greatest opportunities for maintaining value and relevancy with customers before and between sales. Use this to keep customers coming back to you every time.

“Natalie is a closer. If you’re looking for an adaptable sales person that is quick to learn the ins and outs of your business and product in order to close deals, we highly recommend her! She consistently brought in thousands of dollars of extra recurring income for our software business in a relatively short time working with us and can do the same for you.”

Dan Schwartz
Investorfuse

“Working with priority experts has absolutely changed my business. I’ve gone from scattered and overworked to organized and thriving with their help. I’m able to handle more clients, and manage them with half the effort as before.”

Kyle Gray
Conversion Cake and
The Story Engine

Natalie is amazing! I love working with her because she’s been able to contribute so much value to our clients and our clients consistently rave about her. She has the unique ability to identify sales opportunities through community engagement that otherwise would have fallen through the cracks

Phil MacNevin
CEO of LiftMedia

“I’ve worked alongside Natalie in several companies where I’ve watched her turn “customer support” cost centers in very effective profit centers. Her company blends customer success, community management and inbound sales – creating a weapon of mass profit. If you’re selling a product or service online, and you know you’re losing money because you’re just not firing on all those cylinders – call Natalie. She’ll fix it, and she’ll probably pay for herself in the first 30 days.”

David Nadler
Automate & Convert

Schedule A Call With Natalie

Schedule A Call With Natalie

Schedule
YOUR FREE WALKTHROUGH
SCHEDULE
close-link