We’re Hiring a Client Services Representative! 

POSITION SUMMARY

We are looking for a Client Services Representative to work with the Priority Experts team to deliver top-notch customer support to our clients. We are looking for a Part-to-Full-Time candidate that will work 20-40 hours per week.

This is a virtual position. Candidate will have the ability to work from home.

 

QUALIFICATIONS

The Client Services Representative will be a self-motivated worker who is detail-orientated with excellent communication skills.

Required:

  1. Minimum 2 years of experience in a customer support or related role
  2. 1-2 years experience in writing blog content

Preferred:

  1. Knowledge and experience using the following programs/tools:
    • Zendesk and/or Freshdesk
    • Google Applications
    • Asana or related project management program
    • WordPress

JOB TASKS & RESPONSIBILITIES

  1. Achieve productivity standards and deadlines while maintaining the highest level of customer service
  2. Interact with clients via email, phone calls, and virtual meetings to provide information and assistance
  3. Calendar & Email Triage
  4. Set up meetings, podcasts, interviews, etc.
  5. Copywriting: email copy, blog posts, promotional materials
  6. Social media management

Ideally, the candidate for this position can start by April 23rd.

Does this sound like the job for you? Click the link below to apply!

Deadline to apply is Sunday, April 15th at 11:59pm. 

 

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